FAQ | Tastycakeryhouse

HOW TO ORDER ?

1.Open online shop.

2. Choose products.

3. Add to cart.

4. Make a payment

ALL ONLINE ORDERS FOR IN STORE PICKUP ARE PAID IN ADVANCE IN FULL ONLINE WHEN ORDER IS PLACE ON

For the best party!

TASTY CAKERY HOUSE , agrees to maintain high standards in respecting the privacy rights of our customers and to those visiting our website. To ensure your privacy rights are not violated , TASTY CAKERY HOUSE has instituted policies and procedures as outlined below.

We may also use your purchase information to determine which baked goods you purchased and to offer you other baked goods that we think may interest you. We do use your information to better understand how you navigated through our website and how to improve it. We will use your personal information to process orders and to comply with any legal requirements.

All trademark reproduced in this website, which are not the property of , or licensed to us are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and or be a criminal offense.

You may not create a link to this website from another website or document without TASTY CAKERY HOUSE prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of TASTY CAKERY HOUSE.

If you have any comments or questions about TASTY CAKERY HOUSE, please email us at muqriridzal99@gmail.com .

SHIPPING POLICY

PLEASE INFORM THE RECIPIENT TO EXPECT SHIPMENT. Once a delivery has been attempt delays resulting from setting up a second delivery attempt or pick up are not covered. We offer two options for delays resulting from the shipper. Please be mindful if that if the bakery runs into issues issues baking your product in time for delivery we may have to ship in next deliver day.

1.Refund shipping charges if you wish to keep product or

2. Product reshipped if you wish to return the delayed cake but not necessary due to possible spoilage.

If the product is damaged in shipping. we will gladly process a damage claim with our company. Claim must be made within 5 days of receipt.

PAYMENT METHOD

If the online payment system breakdown,you may:

1. Email us your desired products

2. Bank In and your receipt must be screenshot or the evidence of purchasing must been shown in email.

(221481045108-bank rakyat)

3. Then you can proceed.

We accept payment through :

- Online Payment ( PayPal )

- Maybank2u

- Cash on Delivery

TERMS & CONDITION

1. NO REFUNDS

2. ALL ORDERS MUST BE INCLUDED WITH PAYMENT RECEIPT.

3. SHIPPMENT AROUND KUALA LUMPUR AND SELANGOR.

4. ALL CUSTOMERS MUST BE AWARE OF RECEIVING AREA.

5. USING ONLINE OR ON HAND PAYMENT

DELIVERY AREA

KUALA LUMPUR AND SELANGOR ONLY.

- Order must be placed within 2 days.

Other areas must be ordered within a week to get the confirmation. And the delivery charges based on locations. ( RM 8 - RM 25 )